User Support

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618
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18
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Last answer
22 Oct 2026 at 08:14
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This thread is for any questions related to using the platform.
You can write here about:
- registration and login;
- downloading files;
- the feed, profile, and search;
- messages and notifications;
- orders — how to create one, how to respond;
- reviews and ratings;
- any technical issues on the site.

Suggestions, requests, and disputed questions are also welcome. If you see a feature that could be improved, automated, or added — write here.

What's important to know:
Support covers only how the platform itself works. Questions about installing apps, mod errors, device compatibility, and in-game progress are outside the scope of support.

Response times are not regulated. I reply as I'm able.
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Hi, i want to order a mod. But the game is not on the site, can i still request it?
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Hi, how can I check the status of a mod order I placed? Yesterday, after ordering a mod, there was a message saying "track the status here," but when I clicked it, I was redirected to my profile and couldn't find anything.
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Здравствуйте, пытался зайти на свой аккаунт. Писало, что не правильный пароль. Воспользовался функцией: "Забыли пароль?", пришло письмо на почту. В скриншоте вся информация. Пришлось регистрировать вот этот новый аккаунт. Помогите пожалуйста. Заранее благодарю.
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I forgot the password for my previous email account, so I sent an email to set a new one, but I received . What does this mean? I can't create a new password.
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Заметил то что на главном меню отображается не актуальный мод, загрузил мод меню отображается бесплатные покупки неактуальной версии Tomb of the mask
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Reply to message #400435
Answer to - user909466
Здравствуйте, пытался зайти на свой аккаунт. Писал
В данный момент должно быть исправлено, проверьте
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Hi, what should I do if I can't find the game's link on the Play Store, but the game is available on this website? I'm not sure what to enter for the link when requesting a mod, since it's not on the Play Store.
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Reply to message #400477
Answer to - Shaman[Dev]
В данный момент должно быть исправлено, проверьте
Да, всё работает. Спасибо большое. Вернул доступ к аккаунту.
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